Myra L. Thompson recently took over as President of AAG from her father Chuck Smith.

She has worked in the insurance industry for over 18 years and holds designations including RHU (Registered Health Underwriter) and REBC (Registered Employee Benefits Consultant). She is currently finishing her certification for CEBS (Certified Employee Benefits Specialist).

Myra is responsible for coordinating the services provided by the AAG team as well as serving as the overall benefits coordinator and liaison for our clientele. She is additionally responsible for the design, coordination, and administration of our client’s benefits package to ensure our clientele are utilizing all tax advantaged strategies.

Luann has been part of the AAG team since 2004 when she started as a marketing intern while in college.

She is a licensed health and life agent. Luann manages all of our client renewals to ensure they are prepared in a timely manner and that the annual enrollment occurs smoothly. She oversees the preparation of all renewal and enrollment materials with each specific client’s corporate culture in mind. Luann is responsible for supervising the overall status of each client and their employee’s claims with the respective Benefit Advisors as well as provide assistance on escalated issues for Benefit Advisors. She holds a BBA degree with a major in Marketing from Stetson University.

Charles (Chuck) Smith is the founder of Administrators Advisory Group, Inc. He has been in the insurance industry for over 25 years in the Central Florida area. He attended Jones College in Orlando, but his real education began while serving in military intelligence from 1971 to 1978. He was appointed President of Arvel E Smith & Sons, a premier citrus harvesting company in Lake County. Following the freezes from 1983 to 1985, Chuck transitioned into the insurance and benefits field with MetLife.

Feeling he could offer more customized and personalized service, he founded AAG in 1987. In 1991, Diversified Administration, a Section 125 Plan Administration company was purchased to round out the services and expertise AAG offered.

Chuck can offer consultative services to clientele over a scope of issues extending beyond AAG’s business. He assist in the prospecting of all new clientele and would love to speak with you if you have any questions about your current agent’s services or how we can help maximize your employee benefits package.

Debbie joined our team in August 2007.

She is responsible for the monthly on-site meetings with our clients to ensure our clients are kept up to date with regulatory and compliance issues that may affect their business.

She has more than 20 years of management experience including 12 ½ years with Philip Crosby Associates, Inc., an international management consulting firms based in Winter Park, Florida. She served in several capacities including Director of the Client Service Center.

She managed various customer service, sales support, and contract administration functions. Most recently, she was Director of Sales Operations for Priority Healthcare Corporation in Lake Mary, Florida. She holds a Bachelors of Science in Business Administration
from Rollins College

Judy recently joined our team in 2008.

Judy has over 14 years of experience in the insurance industry and is a licensed health and life agent as well as over 25 years of experience in the medical field. Judy is responsible for acting as a liaison between our agency and the insurance carriers we work with.

She additionally is responsible for assisting with any billing problems our clients may experience as well as ensuring that our client’s employees fully understand their complete benefits package. She assists with the quoting, preparation, and finalizing of your group’s renewal, as well as the preparation of all enrollment material.

Linda Harden is responsible for the accounts receivable department and commission processing. She is currently a member of NAHU. She is able to assist you with any claims questions that you may have.