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10 Tips for Addressing Workers’ Heightened Holiday Stress

December 13 - Posted at 1:09 PM Tagged: , , , , , ,

The holidays aren’t all parties and presents or candy canes and champagne. For workers, this time of year—brimming with looming end-of-year deadlines, financial and social obligations, and more—can cause a serious decline in mental well-being.

Research shows the majority of U.S. workers (61%) say their mental health is negatively impacted during the holiday season, with 44% feeling more stressed than usual and 17% reporting a decline in their overall well-being. That’s on top of the high levels of stress and burnout workers are already experiencing. According to recent study conducted by Aflac, well over half of U.S. employees (57%) are experiencing at least a moderate level of burnout.

One of the reasons why burnout and workplace stress intensifies during the holiday season is because of the pressure to meet year-end deadlines during a shortened work month. Additional family, financial and personal obligations also exacerbate burnout symptoms and workplace stress at the end of the year.

That heightened stress will likely make its way into the office—creating not only unproductive and unhealthy employees, but also ones who may not feel valued by their employer and are therefore more likely to leave.

That’s why, experts said, it’s in employers’ and HR leaders’ best interest to address the issue by touting available benefits, helping manage workloads and rethinking holiday celebrations, among other steps.

Employers and HR leaders need to help address this time of high stress and anxiety because first and foremost, employees are people first and workers second. High stress and anxiety can lead to burnout, illness and more. As for the employer piece, intense stress and anxiety can result in poor productivity, errors, lower morale and engagement, and more.

Here are 10 ways to help, according to HR and benefits experts.

1.Remind employees about financial education offerings to assist them with holiday budget concerns. Many employees are already stressed about finances—long-lasting high inflation has pushed financial wellness to an all-time low for many so the holidays, which are associated with gifts, extra commitments and travel that drive up spending, can cause greater stress for employees.

    A September survey by Paycom found that three in four Americans say they must make accommodations to afford increased holiday expenses, including having side hustles or seasonal jobs, taking on credit card debt or payday loans, and saving throughout the year.

    Many organizations offer financial wellness programs for employees, so HR leaders may want to send out information about available resources that employees can access to help with budgeting, saving and more.

    Organizations should also look at their pay processes and make sure employees are paid on time and correctly for any end-of-year bonuses, regular salary and overtime hours.

    2. Check in about workload—especially regarding end-of-year deadlines. The end of the calendar year is especially busy for many employees, and in some sectors, it might even be the busiest time of the year. “As the end of the year approaches, employees are trying to finalize budgets, wrap up projects, meet goals and tie up loose ends,” said Jennifer Moss, author of The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It (Harvard Business Review Press, 2021). That’s why it’s vital that managers talk with employees about their workload and try to come up with solutions together about how to manage it, she said.

    From now until the end of the year, managers should frequently check in with employees so they feel seen and heard.

    Managers can say something like, “I want to check in to see how you’re doing. It’s such a hectic time of year and stress can become more intense than usual. How are you? How can I best support you?” Employers should be open to hearing their workers’ concerns—maybe they need more flexible schedules right now; maybe they need additional help—perhaps tapping resources from other departments who have lighter workloads this time of year.

    3.Think about mental health help. HR and benefits leaders would be well-served to ramp up communication about mental health tips, as well as resources available through the company. HR leaders might want to send messages to employees to encourage them to take advantage of wellness programs such as employee assistance programs.

    4.Encourage employees to take paid time off (PTO)—and actually step away from work. Utilizing PTO is vital in helping employees take a breather, recharge and come back to the office ready to work and be productive. The majority of workers (65%) admit to working on their days off to solve time-sensitive deliverables or to support their manager or other co-workers who ask questions or require their response.

    Employers should reassure workers they don’t have to work on their days off. Bosses should lead by example and not check emails while they’re out of the office to set the message of truly unplugging. In turn, this means when they know their workers are on personal time or holiday time out of the office, bosses should not reach out to their direct reports and expect them to respond.

    By having bosses do this, they can put a worker’s mind at ease. They can feel that their boss truly supports their taking time off without any negative ramifications. It can also help alleviate the stress and anxiety workers feel to constantly work 24/7 during a time of year that’s intended for people to slow down and pause.

    In the long term, advocating for employees to enjoy time off can help strengthen retention and boost productivity when they return to work after a break feeling recharged.

    5.Talk about health concerns and good practices. COVID-19, flu, RSV (respiratory syncytial virus) and other illnesses are spreading rapidly right now, which can be a stressor for employees—especially those who work in an office near other people or have a holiday party to attend. HR leaders might want to tell their workforce about potential ways to combat virus spread and encourage them to use PTO or to work remotely when they’re sick to “help avoid spreading illness, which can increase stress”.

    Likewise, it might be a best practice to not make an office holiday party mandatory to ease concerns of workers who might be concerned about catching COVID-19 or other illnesses.

    6.Consider offering a companywide break. PTO is helpful, but a companywide break—when a company shuts down most of its operations and allows employees to take the same time off can be a big help in reducing employee stress.

    It also appears to be a growing trend, especially around the holidays: According to Sequoia Consulting Group, an HR consulting and services company based in San Francisco, 35% of companies give employees the week between Christmas and New Year’s Day off.

    While this may take significant planning, employers can get ready to do it next year.

    7.Give employees a choice when it comes to holiday gatherings. Holiday parties can be fun and a great morale booster—but they can cause stress for workers already stretched thin with lots of commitments or for any employee who would prefer to skip out on big events due to illness concerns.

    Check in with your people to find out if they are still on board with the big holiday party or if they want to do something else this year. Go with the majority, but if there are people who might feel left out, offer a different option. Organizations should ensure that events are accessible by having spaces that consider employees with disabilities. Neurodiverse employees, for instance, may need spaces that respect sensory sensitivities.

    It can appear tone-deaf if employees are feeling constantly under-resourced and exhausted from burnout, and the cost of the holiday party could have paid for those resources. Just because it comes out of another budget, it doesn’t mean employees won’t notice.

    8.Offer opportunities to volunteer or give back. Giving back and helping others during this time of year may boost employees’ feelings of happiness. Employers can offer employees an opportunity to volunteer or participate in charitable giving. Employers can also consider offering workers a day of PTO to volunteer for a cause they are passionate about.

    Offering employees an opportunity to give back to their communities can also bolster a sense of community and well-being.

    9.Remember that employee situations are unique. The holidays can be a joyful time of year for many people, but they can be especially rough for many others. 

    The holidays can be hard for people—particularly if they are attached to grief. It may feel like the pandemic is in the rearview, but the catastrophic impacts are still felt by many, especially at this time of the year. Also, the holiday season can feel exclusive for anyone who doesn’t celebrate it. Plus, loneliness is at an all-time high during the holiday season, which can make people feel even more excluded. Employers need to be sensitive to the unique experiences everyone is going through.

    Employers and HR leaders could benefit from training managers to recognize the signs of high stress and anxiety among their workforces. These signs include but are not limited to absenteeism, irritability, lack of concentration and lower work quality, as well as withdrawn behaviors.

    10.Celebrate employees during the holidays. Some employers give gifts to employees—from larger things such as an end-of-year bonus and extra PTO to smaller things such as a gift card or other present. But gifts are not the only way to celebrate employees. Recognizing their contributions, even with a letter or in-person praise, can boost employee confidence.

    Celebrating employees during the holidays—in large and small ways—is important. It doesn’t have to be an extravagant holiday party; simply thanking employees for their efforts over the past 12 months can help to build morale.

    Thousands of British Workers Begin Trial of 4-Day Workweek

    June 13 - Posted at 9:00 AM Tagged: , ,

    More than 3,300 workers at 70 British companies, ranging from small consultancies to large financial firms, have started working a four-day week with no loss of pay in what organizers of the program call the world’s biggest trial of a shorter workweek.

    The pilot program, which launched on June 6 and will run for six months, is organized by the nonprofit 4 Day Week Global, with offices in London and New York City, in partnership with the London-based thinktank Autonomy, the UK’s 4 Day Week Campaign, and researchers at Cambridge University, Oxford University and Boston College.

    The researchers will analyze how employees respond to having an extra day off, studying areas such as stress and burnout, job and life satisfaction, health, sleep, energy use and travel.

    Joe O’Connor, chief executive of 4 Day Week Global, said the pilot programs puts the UK at the forefront of the four-day week movement. “As we emerge from the pandemic, more and more companies are recognizing that the new frontier for competition is quality of life, and that reduced-hour, output-focused working is the vehicle to give them a competitive edge,” he told The Guardian.

    On June 6, O’Connor tweeted, “This is a historic day, as the lives of over 3,000 workers and their families are transformed by the pioneering, forward-thinking approach of their firms to embrace a new approach to how we organize work.”

    Shorter Workweek Options

    Participating employers in the pilot program agreed to adjust working hours to accord with one of the following options:

    • “Gold” participants adopt a permanent 32 hour (or less) four-day week, with a reduction of hours and no loss of pay. There is also an option to spread the 32 hours over five days.
    • “Silver” participants adopt a permanent 35 hour (or less) four-day week, with a reduction of hours and no loss of pay.

    4 Day Week Global said it advocates for a “100-80-100” model: 100 percent of pay for workers, who put in 80 percent of their traditional working time, in exchange for maintaining 100 percent of their productivity, according to the group’s website.

    Weighing Pros and Cons

    The British pilot program follows several other shorter workweek trials in different countries. “Trials by big companies such as Microsoft in Japan and Buffer in the U.S. have shown that a four-day week boosts productivity,” the UK’s 4 Day Week Campaign posted on its website.

    “For the next 6 months more than 3,000 UK workers will enjoy the equivalent of a standard bank holiday every single week,” the group tweeted. “And the best thing about it? This could be the future of work for everyone.”

    But maybe not. An article in the Harvard Business Review recently pointed out that a study of New Zealand’s move to the four-day workweek found that “not only was work intensified following the change, but so too were managerial pressures around performance measurement, monitoring and productivity,” according to the article’s authors, researchers Emma Russell at the University of Sussex, Caroline Murphy at the University of Limerick and Esme Terry at Leeds University.

    “The New Zealand four-day workweek trial rings some alarm bells in that reductions in working days did not necessarily create well-being benefits as workers struggled to meet the demands of their job roles,” the researchers noted. “It is perhaps telling that much of the publicity around the success of Microsoft Japan’s four-day workweek trial rested on how productivity increased substantially during the study period. Employers may need to be careful about promoting outputs over well-being if they want to be seen as investing in their workforce’s work-life balance.”

    Still, there is ample evidence that many employees and job candidates would favor the move to a four-day workweek.

    Employees Want Flexibility

    Ladders, a San Francisco based recruitment firm for executives and professionals, recently surveyed more than 400 job candidates who are active on its search service platform and found that 79 percent said they have already left or would leave a five-day workweek job for a four-day workweek job, provided there is no drop in salary.

    “While this strongly indicates an edge in hiring for employers that offer four-day workweeks, nothing is set in stone,” said Ladders CEO Dave Fisch.

    The decision to try a shorter workweek should be made after “a careful weighing of the pros and cons for their businesses,” he advised.

    However, employers that don’t pursue a shorter workweek may want to “consider other flexible options, or they may find themselves struggling to keep and replace talented people going forward,” Fisch said.


    Flexible Schedules as an Alternative

    Alicia Garcia, chief culture officer at MasterControl, a global technical support company based in Salt Lake City, favors greater flexibility around scheduled hours as an alternative to shorter workweeks.

    “The biggest issue with a four-day workweek is that it is still rigid,” she said. Whether it is a four- or five-day workweek, “the exact days and times employees are required to work are fixed.”

    When approached by employees, she said, “the most common request is for ‘flexibility.’ They ask if they can pick up children from school every day and log back in, take an afternoon exercise class, or take a break when the day is feeling stressful. Rarely does the number of hours an employee works surface in these discussions.”

    She added, “doctor appointments, dentist visits and school performances don’t always fall on the same day of the week.”

    Garcia advised companies to trust employees to schedule flexibility into their workweek. “Supervisors and managers know if work is getting done and getting done well. They should be empowered to allow flexibility in their teams,” she said. “By developing a culture where managers are trusted to make the best decisions and, in turn, trust their teams to ensure work is covered, companies can develop future senior leaders and recruit the best talent in the market.”

    4 Tips for Beating Work-From-Home Burnout

    May 10 - Posted at 9:00 AM Tagged: , , , , ,
    Zero commute time, savings on transportation costs and takeout lunches, more time for mid-day workouts—there’s no doubt that working from home (WFH) has its benefits. But with many organizations choosing to stay remote for longer to protect their workforce from COVID-19, employees are finding this situation to be less than ideal.

    The “freedom” of working from home comes with its challenges. Working parents are struggling to balance childcare and distance learning during working hours, pets are demanding attention at all hours and the constant interruptions of family or roommates can break focus and
    productivity. Additionally, many employees have fallen into unhealthy habits and lifestyles—late nights, poor ergonomic set up, reduced physical activity and the inability to disconnect. Exacerbated by the lack of communication experienced in the physical workplace environment, an increasing number of people are suffering high stress, anxiety and burnout. Your workforce needs help and fast, before the effects of employee burnout begin to impact your business.

    Included is a free brochure with information on how to recognize symptoms of employee burnout as well as tips to help employees prevent WFH burnout.
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